Getting help

Community forum

community.zebu.work is the main place to ask. Post in the Support category and you will get an answer there.

It's the best place to report a bug or request a feature.

Email

hello@zebu.work for anything about your account or billing, and for anything you would rather not post in public.

Browser extension

Three things to try before writing in:

• It will not connect. Open the extension’s options and check the workspace name: it is the part before .zebu.work, nothing else. Then press Disconnect and Connect again.
• No “Track time” button on a page. The button appears by itself on GitHub, GitLab, Jira, Linear, Asana, Trello, Bitbucket, ClickUp and Basecamp. For any other site, add it in the options page and approve your browser’s permission prompt.
• The timer looks stuck. Close and reopen the popup. If it is still wrong, disconnect and connect again, which fetches everything fresh from your workspace.

Notes

The FAQ covers imports, billing and registration. The downloads page has the desktop app and the browser extensions. The privacy notice says what the extension stores and sends.